3.1 was a major upgrade to iPhone OS and those of us who are using it have all faced a bunch of problems. Though Apple has been doing their best to resolve some of these still there are plenty of issues in hand that needs to be sorted.
Here are some of the common iPhone OS 3.1 Problems and their possible fixes.
- Podcasts: Often the sound would get jumbled up. This issue has been reported and accepted by Apple and a minor fix is to be launched in future firmware upgrade
- Random Freezes and Shutdown: This is a major complaint amongst the iPhone users. There are about 1000 posts regarding this issue in Apple’s discussion forum and the problem as determined by users is when the phone goes to sleep mode, and the user tries to unlock the device display, the phone turns unresponsive and kind of stuck, the display remains blank and it doesn’t react to any keystroke. The only solution is a RESET.
- Battery Life: After upgrade to OS 3.1 many users reported that they experienced a faster draining of the battery life. It was also observed that the battery level goes down even when the phone is not in use. Apple is aware of this problem and is finding the root cause for this by capturing power log files from the iPhone users while they sync with iTunes, using a special file named batterylifelogging.mobileconfig
- Slow Performance with MobileMe : Many users have complained that their phone turns slow n sluggish after syncing with MobileMe . This problem can be resolved by :-
- Launch the Settings App
- Go to Mail, Contacts, Calendars
- Go to your MobileMe account
- Turn off contacts and calendars
- When prompted, delete them from your iPhone
- Reset your iPhone by holding down the sleep and home buttons until the Apple logo appears.
- Perform steps 1-5, but this time turn contacts and calendar syncing on.
If the problem persists Delete MobileMe Account from your iPhone, perform a RESET and set your Account once again
- Unknown Error (-50) : You might face this problem when you are syncing your iPhone to iPhoto. Install iTUNES 9 and start up from a scratch , the problem disappears
- Problem with Exchange Server 2007 : If you are using Exchange server 2007 and you are on OS 3.0, you may be having a pretty tough time. The root of the problem lies in the fact that the older versions are not equipped with hardware encryption. Your IT admin who takes care of exchange server needs to turn off Hardware encryption for older phones to solve the issue.
- Bricked Phones: This is often the biggest concern amongst iPhone users while upgrading their OS. If you are one of those unfortunate few who might have bricked their phones here is a solution that works in most cases.
- Press and hold Sleep/Wake and Home until the iPhone resets.
- When the Apple logo appears release Sleep/Wake, but do not release Home until you see the prompt to connect the iPhone to iTunes.
- Connect your iPhone to its USB sync cable.
- iTunes should launch. If it doesn’t, launch it manually.
- Perform a restore of your iPhone’s firmware, settings, apps, and media.
Apple has addressed some of these issues in the later releases of OS 3.1.2 and 3.1.3 but just in case you are struck with any of the issues above, this post would surely come handy.
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